| Customization: | Available |
|---|---|
| After-sales Service: | Remotely |
| Warranty: | 25 Years |
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Q: Are you a factory or a trading company?
A: We operate our own factory and collaborate with numerous elite suppliers in China.
Q: How to place an order?
A: Inquire with us → Receive drawing/sample, customize → Specify usage scenario → Receive product design recommendation → Negotiate details → Confirm sample → Sign contract/deposit → Mass production → Goods ready → Balance/delivery → Continuous cooperation.
Q: Can I place a sample order?
A: Yes, samples are available. Contact us for more information. Sample fees will be refunded upon placing an official order.
Q: Which shipping methods are offered?
A: We offer sea freight, EMS, China EMS, and other shipping options. For alternative routes, please contact us.
Q: What are the delivery timelines?
A: Delivery time varies based on order quantity, typically ranging from 15-30 working days.
Q: My package is missing items, what should I do?
A: Contact our support team. We will verify your order and compensate for any discrepancies. We apologize for any inconvenience.
Q: How do I confirm payment?
A: We accept T/T and PayPal. Other payment methods are available upon request. Please contact us before using any alternative payment methods. A 30-50% deposit is required, with the balance due prior to shipment.
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