Solar Panel Packing Details: Our solar panels are carefully packed with 30 pieces per pallet, ensuring secure and efficient transport. For added protection, they can also be packed in sturdy wooden boxes. Delivery Details: Experience swift and reliable delivery within 5-7 days, ensuring that you receive your solar panels in a timely manner.
FAQ Q1: How to install and use the solar panel? A1: We provide comprehensive resources including an easy-to-follow English teaching manual and detailed instructional videos. These cover every step from disassembly to assembly and operation, ensuring a seamless installation experience for our customers. Q2: What if I don't have export experience? A2: No export experience? No worries! Our reliable forwarding agents ensure hassle-free shipping by sea, air, or express delivery right to your doorstep. We assist you in selecting the most suitable shipping service for your needs. Q3: Can you provide free shipping to the sea port? A3: Absolutely! We offer complimentary shipping to your nearest sea port. If you have a designated agent in China, we're happy to deliver to them at no additional cost. Q4: How is your technical support? A4: Our technical support is unparalleled, offering lifetime online assistance through WhatsApp, Skype, WeChat, and Email. For any post-delivery issues, we are ready to provide video call support at any time, and our engineers are available for overseas assistance if required. Q5: Can you get the solar panel customized for us? A6: Certainly! We offer customization options for brand names, solar panel colors, and unique design patterns. Tailor your solar panels to perfectly suit your preferences and branding needs. Q6: How to become your agent? A7: Interested in becoming our agent? Simply contact us, and we will provide you with the best pricing options and eagerly await your partnership.