Customization: | Available |
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After-sales Service: | Remotely |
Warranty: | 25 Years |
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Q: Are you a factory or trading company?
A: We are a factory in full operation and collaborate with numerous top-tier suppliers across China.
Q: How to order?
A: Inquire with us → Receive drawing/sample, customize → Specify use scenario → Receive product design recommendation → Negotiate details → Confirm sample → Sign contract/deposit → Begin mass production → Goods ready → Balance/delivery → Ensure ongoing cooperation.
Q: How about a sample order?
A: Samples are available upon request. Contact us for specifics. Sample fees will be refunded upon placement of an official order.
Q: What shipping methods are available?
A: We offer multiple shipping options such as sea freight, EMS, China EMS, and more. Contact us if an alternative route is necessary.
Q: What is the delivery and shipment timeline?
A: Delivery time is contingent upon order quantity, typically ranging from 15 to 30 working days.
Q: My package is missing some products, what can I do?
A: Contact our support team immediately. We will verify your order contents and compensate for any discrepancies. We apologize for any inconvenience this may cause.
Q: How do I confirm the payment?
A: We accept T/T and Paypal. Other payment methods are available upon request. Please contact us before using an alternative payment method. A 30-50% deposit is required, with the remaining balance due before shipment.