Solar Panel Packing Details: Our solar panels are packed with precision and care - 30 pieces per pallet or securely encased within a robust wooden box to ensure their safety during transit. Delivery Details: Swift and efficient, our delivery service ensures your solar panels reach you within 5-7 days, reflecting our commitment to prompt and reliable service.
FAQ Q1: How to install and use the solar panel? A1: We've made the installation process straightforward with comprehensive English manuals and step-by-step instructional videos. You'll receive detailed guidance on every aspect-from disassembly to assembly and operation. Q2: What if I don't have export experience? A2: No worries! We have a trusted forwarding agent who can handle shipments to your location by sea, air, or express delivery. We'll assist in selecting the optimal shipping service tailored to your needs. Q3: Can you provide free shipping to the sea port? A3: Absolutely, we offer complimentary shipping to your preferred sea port. If you have an agent in China, we can also dispatch the shipment to them at no additional charge. Q4: How is your technical support? A4: Experience unparalleled technical support with our lifetime online assistance via Whatsapp, Skype, WeChat, and Email. Should any issues arise post-delivery, we offer immediate video call support and, if necessary, dispatch our engineers internationally for assistance. Q5: Can you get the solar panel customized for us? A5: Absolutely! We offer extensive customization options including brand name, solar panel color, and distinctive pattern designs to meet your unique requirements. Q6: How to become your agent? A6: Reach out to us, and we will provide you with the best pricing and eagerly await your partnership inquiries.