Solar Panel Packing Details: Each shipment is meticulously packed with 30 panels per pallet or securely enclosed within a robust wooden box to ensure optimal protection and safety. Delivery Details: Swift and efficient, all orders are dispatched within a commendable timeframe of 5-7 days, ensuring prompt delivery to meet your needs.
FAQ Q1: How to install and utilize the solar panel effectively? A1: We provide comprehensive support with English teaching manuals and detailed video guides. Each instructional video meticulously covers every phase from disassembly to assembly and operation, ensuring seamless user experience for our valued customers. Q2: What if I lack export experience? A2: Fear not, as we collaborate with a highly reliable forwarding agent to deliver your items via sea, air, or express, directly to your doorstep. We are dedicated to assisting you in selecting the most efficient shipping option that suits your situation. Q3: Can you offer free shipping to a sea port? A3: Absolutely, we provide complimentary shipping to your preferred sea port. Moreover, if you have an agent in China, we can facilitate free shipping directly to them as well. Q4: How robust is your technical support? A4: We offer enduring online support available through Whatsapp, Skype, WeChat, and Email. Should any issues arise post-delivery, we are ready to assist with video calls at any time. Our engineers are also prepared to travel overseas to support our customers if it becomes essential. Q5: Is it possible to customize the solar panel to our specifications? A6: Indeed, we can tailor the solar panels to your preferences, with options for custom brand names, panel colors, and unique pattern designs, ensuring a bespoke solution for your needs. Q6: How can one become an exclusive agent? A7: Reach out to us, and we will offer you competitive pricing while eagerly anticipating your partnership and collaboration.