Packing & Delivery Solar Panel Packing Details: Each pallet is packed with 30 solar panels, secured carefully, or alternatively in a robust wooden box to ensure maximum safety during transit. Delivery Details: Expect prompt delivery within 5 to 7 days, ensuring your solar panels reach you swiftly and efficiently.
FAQ Q1: How do I install and utilize the solar panel effectively? A1: We provide comprehensive English manuals and detailed instructional videos. These resources guide you through every step of the process, from disassembly to assembly and operation, ensuring a seamless experience for our customers. Q2: What if I lack experience in exporting? A2: Worry not, as we partner with a reliable forwarding agent who can handle shipping via sea, air, or express delivery right to your doorstep. We collaborate with you to select the most suitable shipping option to meet your needs. Q3: Is free shipping to the seaport available? A3: Absolutely, we offer free shipping to your chosen seaport. Additionally, if you have a representative in China, we provide complimentary shipping to them for added convenience. Q4: What kind of technical support do you offer? A4: Our commitment to exceptional service includes lifetime online support through platforms like WhatsApp, Skype, WeChat, and Email. Should any issues arise post-delivery, we offer video call assistance anytime. Furthermore, our skilled engineers are available for international visits to provide on-site support as needed. Q5: Can the solar panel be customized according to our needs? A6: Certainly! We offer customization options including brand name, solar panel color, and unique design patterns to perfectly align with your specific requirements. Q6: How can I become an agent for your products? A7: Reach out to us for further details. We promise competitive pricing and are eager to establish a beneficial partnership with you.