Customization: | Available |
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After-sales Service: | Remotely |
Warranty: | 25 Years |
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Q: Are you a factory or trading company?
A: We own and operate our manufacturing facility and collaborate with numerous top-tier suppliers in China.
Q: How to order?
A: Inquire → Receive Drawing/Sample → Customize → Specify Use Scenario → Product Design Recommendation → Negotiate Details → Confirm Sample → Sign Contract/Deposit → Mass Production → Goods Ready → Balance/Delivery → Ongoing Cooperation.
Q: How about a sample order?
A: Samples are available upon request. Contact us for more information. Sample fees will be reimbursed with a formal order.
Q: What shipping methods are available?
A: We provide sea freight, EMS, China EMS, and additional shipping options. Reach out to us if a different route is required.
Q: What is the delivery and shipment timeline?
A: Delivery time is contingent on order quantity, typically ranging from 15 to 30 working days.
Q: My package is missing some products, what can I do?
A: Please contact our support team. We will verify the contents of your order and address any discrepancies. We apologize for any inconvenience caused.
Q: How do I confirm the payment?
A: We accept T/T and PayPal. Other payment methods are available upon request. Please contact us before using alternative payment methods. A 30-50% deposit is required, with the balance due prior to shipment.