Solar Panel Packing Details: Each shipment includes 30 panels per pallet, securely packed for safety in either a robust wooden box or a standard pallet. Delivery Details: Expect your order to arrive within a swift timeframe of 5-7 days, ensuring prompt service.
Frequently Asked Questions (FAQ) Q1: How can I install and utilize the solar panel efficiently? A1: We provide comprehensive English manuals and detailed instructional videos. These resources walk you through every step of the solar panel's disassembly, assembly, and operation, ensuring a smooth and easy process for our valued customers. Q2: What should I do if I lack export experience? A2: No worries! We collaborate with trustworthy forwarding agents who can deliver your items right to your doorstep via sea, air, or express services. We'll assist you in selecting the most suitable shipping option tailored to your needs. Q3: Is complimentary shipping to the sea port available? A3: Absolutely, we offer free shipping to your preferred sea port. If you have an agent in China, we're happy to ship directly to them at no additional cost. Q4: What level of technical support can I expect? A4: Our lifetime online support is available via Whatsapp, Skype, WeChat, and Email. For any post-delivery issues, we provide video call assistance. Our engineers are also ready to travel overseas to offer hands-on support when necessary. Q5: Can we customize the solar panel to suit our brand? A5: Certainly! We offer customization options including brand name, solar panel color, and unique design patterns to perfectly match your brand's needs. Q6: What are the steps to become an agent for your company? A6: Reach out to us, and we will provide you with the most competitive pricing and warmly welcome your inquiries and interest in partnering with us.