Packing & Delivery Solar Panel Packing Details: Each shipment is meticulously organized with 30 pieces per pallet or securely encased within a sturdy wooden box, ensuring the utmost protection during transit. Delivery Details: Enjoy swift and reliable service with a delivery timeframe of just 5-7 days, ensuring your high-quality solar panels arrive promptly.
FAQ Q1: How to install and use the solar panel? A1: Installation is a breeze with our comprehensive English teaching manual and step-by-step instructional videos. Every aspect of solar panel disassembly, assembly, and operation is clearly demonstrated to ensure ease of use for our customers. Q2: What if I don't have export experience? A2: Worry not, as we collaborate with a dependable forwarder agent capable of shipping your items by sea, air, or express delivery right to your doorstep. We are committed to assisting you in selecting the most suitable shipping option. Q3: Can you provide free shipping to the sea port? A3: Indeed, we offer complimentary shipping to a sea port that suits your location. If you have a designated agent in China, we can facilitate free shipment to them as well. Q4: How is your technical support? A4: Our commitment to customer satisfaction includes providing lifetime online support through multiple channels such as WhatsApp, Skype, WeChat, and Email. Should any issues arise after delivery, we offer video call assistance any time. Furthermore, our engineers are prepared to travel overseas to assist customers if necessary. Q5: Can you customize the solar panel for us? A6: Absolutely. We offer the possibility to customize brand names, solar panel colors, and unique design patterns to suit your specific requirements. Q6: How to become your agent? A7: Reach out to us, and we'll provide you with the best pricing options, eagerly awaiting your contact to forge a dynamic partnership.