| Customization: | Available |
|---|---|
| After-sales Service: | Remotely |
| Warranty: | 25 Years |
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Q: Are you a factory or a trading company?
A: We Own and Operate Our Factory and Collaborate with Numerous Top-Tier Suppliers in China.
Q: What is the procedure to place an order?
A: Reach Out to Us → Receive Drawing/Sample and Customize → Specify Application Scenario → Get Product Design Recommendations → Negotiate Details → Confirm Sample → Sign Contract/Deposit → Mass Production → Goods Ready → Balance Payment/Delivery → Ongoing Partnership.
Q: Can I place a sample order?
A: Samples are Available. Contact Us for Detailed Information. Sample Fees Will Be Reimbursed Upon Placing an Official Order.
Q: What shipping options do you offer?
A: We Provide Sea Freight, EMS, China EMS, and Other Shipping Solutions. Reach Out to Us for Alternative Routes If Needed.
Q: What are the delivery timelines?
A: Delivery Time Varies Based on Order Quantity, Typically Ranging from 15 to 30 Working Days.
Q: What should I do if my package is missing items?
A: Contact Our Support Team Immediately. We Will Verify Your Order Contents and Compensate for Any Missing Items. We Sincerely Apologize for Any Inconvenience.
Q: How do I confirm and make a payment?
A: We Accept Payments via T/T and PayPal. Other Payment Methods Are Available Upon Request. Please Contact Us Prior to Using Alternative Payment Methods. A 30-50% Deposit is Required, with the Balance Payable Before Shipment.
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