Solar Panel Packing Details: Each set is meticulously packed with 30 solar panels per pallet or securely placed in a wooden box for maximum protection. Delivery Details: Experience our swift delivery service with an estimated timeframe of just 5-7 days, ensuring you get your solar panels without delay.
Frequently Asked Questions (FAQ) Q1: How should I install and use the solar panel? A1: We provide comprehensive support with a detailed English instructional manual and step-by-step videos. These resources cover every aspect from disassembly to assembly and operation, ensuring a smooth experience for our customers. Q2: What if I lack export experience? A2: No worries! We collaborate with a dependable forwarder agent who can deliver your items via sea, air, or express directly to your door. Rest assured, we'll assist you in selecting the perfect shipping method tailored to your needs. Q3: Is free shipping to the sea port an option? A3: Absolutely! We provide complimentary shipping to your preferred sea port. If you have an agent located in China, we can also arrange free shipment to them. Q4: What kind of technical support do you offer? A4: Our commitment to you includes lifetime online assistance via Whatsapp, Skype, WeChat, and Email. Should any issues arise post-delivery, we're prepared to offer video calls at any time. Our engineers are also ready to travel overseas to support our customers, if necessary. Q5: Is it possible to customize the solar panel for us? A6: Certainly! We offer customization options that include your brand name, solar panel color, and the creation of uniquely designed patterns. Q6: How can I become your agent? A7: Reach out to us, and we'll provide you with the most competitive pricing. We eagerly await your communication and are enthusiastic about the prospect of working together.