Solar Panel Packing Details: Our carefully crafted packaging ensures each shipment contains 30 pieces per pallet, or alternatively, they can be securely packed in a robust wooden box for added protection during transit. Delivery Details: Swift and efficient, we guarantee a delivery timeframe of just 5-7 days, ensuring your order reaches you with impeccable speed.
FAQ Q1: How to install and use the solar panel? A1: We provide a comprehensive English teaching manual and a series of instructional videos. Every step of the solar panel's disassembly, assembly, and operation is clearly demonstrated, ensuring our customers are fully supported. Q2: What if I don't have export experience? A2: Rest assured, we have a reliable forwarder agent ready to assist. Whether by sea, air, or express, they ensure delivery straight to your doorstep. We will guide you in selecting the most suitable shipping service tailored to your needs. Q3: Can you provide free shipping to the sea port? A3: Absolutely, we offer complimentary shipping to your preferred sea port. Additionally, if you have an agent in China, we can deliver to them at no extra cost. Q4: How is your technical support? A4: Our commitment to exceptional support is unwavering. We offer lifetime online assistance via Whatsapp, Skype, Wechat, and Email. Should any issues arise post-delivery, we are ready to assist via video call, and our engineers can travel overseas to provide on-site support if needed. Q5: Can the solar panel be customized for us? A5: Certainly! We offer customization options including brand name, solar panel color, and unique pattern designs tailored to your preferences. Q6: How to become your agent? A6: Reach out to us, and we will provide you with the best pricing options. We eagerly await your contact and are excited to embark on a successful partnership.