Customization: | Available |
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After-sales Service: | Remotely |
Warranty: | 25 Years |
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Q: Are you a factory or a trading company?
A: We operate our own manufacturing facility and collaborate with numerous top-tier suppliers across China.
Q: How can I place an order?
A: Inquire with Us → Receive Design/Sample, Customize → Specify Use Scenario → Receive Product Design Recommendation → Negotiate Details → Confirm Sample → Sign Contract/Deposit → Mass Production → Goods Ready → Balance Payment/Delivery → Ongoing Partnership.
Q: Can I order a sample?
A: Yes, samples are available. Contact us for details. Sample fees will be credited towards your official order.
Q: What shipping methods do you offer?
A: We offer sea freight, EMS, China EMS, and more. Contact us for alternative shipping methods.
Q: What is the expected delivery timeline?
A: Delivery time varies based on order quantity, typically between 15-30 working days.
Q: My package is missing some products, what should I do?
A: Contact our support team immediately. We will verify your order and compensate for any missing items. We apologize for any inconvenience.
Q: How do I confirm my payment?
A: We accept T/T and Paypal. Other payment methods are available upon request. Contact us before using alternative payment methods. A 30-50% deposit is required, with the balance due before shipment.