Solar Panel Packing Details: Our solar panels are meticulously packed, with 30 pieces per pallet or securely nestled in a sturdy wooden box. Delivery Details: Swift and efficient, our delivery timeline is a prompt 5-7 days.
FAQ Q1: How to install and use the solar panel? A1: We provide comprehensive English manuals and detailed instructional videos. Every step of solar panel disassembly, assembly, and operation is meticulously covered in these resources, ensuring a seamless experience for our customers. Q2: What if I don't have export experience? A2: No worries! We partner with a reliable forwarder agent who ensures smooth shipping to your doorstep via sea, air, or express. Choose the option that suits you best, and leave the logistics to us. Q3: Can you provide free shipping to the seaport? A3: Absolutely! We offer free shipping to your preferred seaport. Additionally, if you have an agent in China, we're pleased to deliver the solar panels to them at no extra cost. Q4: How is your technical support? A4: Our commitment to you includes lifetime online support through Whatsapp, Skype, WeChat, and Email. Post-delivery challenges? We offer video call assistance anytime and, if necessary, our engineers are ready to provide on-ground support internationally. Q5: Can you customize the solar panel for us? A6: Indeed, customization is our forte. Whether it's a brand name, solar panel color, or unique design patterns, we cater to your specific needs. Q6: How to become your agent? A7: Reach out to us! We offer competitive pricing and eagerly await your collaboration.