Solar Panel Packing Details: With an efficient packing strategy, we ensure the safety of our solar panels by packing 30 units per pallet or securely enclosing them in a sturdy wooden box. Delivery Details: We are committed to a swift delivery timeline of just 5-7 days, ensuring that your order reaches you promptly, ready for installation and use.
FAQ Q1: How do I install and use the solar panel? A1: We provide comprehensive support with our English teaching manuals and step-by-step instructional videos. These resources cover each phase of the solar panel's disassembly, assembly, and operation, and will be made available to all our valued customers. Q2: What if I lack export experience? A2: No worries! Our seasoned forwarder agent can handle shipping your products by sea, air, or express right to your doorstep. We'll assist in selecting the most efficient shipping service tailored to your needs. Q3: Can you offer free shipping to a sea port? A3: Absolutely! We provide complimentary shipping to the sea port of your choice. If you have an agent based in China, we are also equipped to ship the products to them at no additional cost. Q4: How robust is your technical support? A4: Our technical support is unmatched, offering lifetime online assistance via Whatsapp, Skype, WeChat, and Email. Should any issues arise post-delivery, we propose video call solutions at your convenience, and our engineers are ready to travel overseas to provide on-site support if required. Q5: Can the solar panel be customized for us? A6: Certainly! We offer customization options, including your choice of brand name, solar panel color, and the creation of exclusive, tailored designs to meet your specifications. Q6: How can I become your agent? A7: Reach out to us! We'll provide you with competitive pricing and look forward to a fruitful partnership.