Technical Specification Data (STC) of the Solar Panel
Packing & Delivery Solar Panel Packing Details: Our solar panels are meticulously packed with 30 pieces per pallet or securely enclosed within a sturdy wooden box, ensuring the utmost safety during transit. Delivery Details: Expect swift and efficient delivery within 5-7 days, ensuring minimal wait time for your cutting-edge solar panels.
FAQ Q1: How do I install and use the solar panel? A1: Comprehensive installation is made easy with our detailed English manual and instructional videos. We guide you through each step of disassembly, assembly, and operation, guaranteeing a seamless setup experience for our valued customers. Q2: What should I do if I lack export experience? A2: Worry not! We collaborate with a reliable forwarding agent who will ensure your items are shipped directly to your doorstep via sea, air, or express services. Rest assured, we assist you in choosing the most convenient and cost-effective shipping solution. Q3: Is free shipping available to the sea port? A3: Absolutely! We offer complimentary shipping to your preferred sea port. Additionally, if you have an agent in China, we can ship directly to them at no extra charge, maximizing convenience for you. Q4: What level of technical support do you provide? A4: We offer a lifetime of online support via Whatsapp, Skype, Wechat, and Email. Should any issues arise post-delivery, our dedicated team is ready to assist with video calls at any time, and our engineers are prepared to travel overseas to provide on-site support if necessary. Q5: Is it possible to customize the solar panel for us? A5: Certainly! We offer extensive customization options including brand name, color, and uniquely designed patterns to suit your preferences and needs. Q6: How can I become an agent for your products? A6: Simply contact us, and we will offer you the most competitive pricing. We look forward to welcoming you to our team and establishing a successful partnership.