Technical Specification Data at Standard Test Conditions (STC) for the Solar Panel
Packing & Delivery Solar Panel Packing Details: Each pallet accommodates 30 pieces, securely packed or available in sturdy wooden boxes for added protection. Delivery Details: Expect prompt delivery within an efficient timeframe of 5-7 days.
Frequently Asked Questions (FAQ) Q1: How do I install and utilize the solar panel effectively? A1: Rest assured, we provide comprehensive instructional materials including an English manual and detailed video guides. Our videos cover every step: disassembly, assembly, and operation, ensuring seamless installation and use for our customers. Q2: What should I do if I have no prior export experience? A2: No worries! We collaborate with a network of trustworthy forwarding agents who can deliver your items via sea, air, or express directly to your doorstep. We're here to assist you in selecting the most suitable and efficient shipping service. Q3: Is free shipping to a sea port available? A3: Absolutely! Enjoy the convenience of free shipping to a sea port of your choice. Should you have an agent based in China, we can also facilitate complimentary shipping to them. Q4: What kind of technical support do you offer? A4: Our commitment to service excellence includes lifetime online support via Whatsapp, Skype, WeChat, and Email. Encounter a post-delivery issue? We are ready to assist with video calls at any time, and our skilled engineers are prepared to travel overseas to provide in-person support if needed. Q5: Can the solar panel be customized to our specifications? A5: Certainly! We offer customization options including brand name integration, solar panel color selection, and unique pattern designs to meet your specific needs and preferences. Q6: What is the process to become your authorized agent? A6: Simply reach out to us. We will offer you competitive pricing and warmly welcome your interest in becoming our esteemed agent.